Globe Telecoms was having a technical problem with their system for a past few days until now in different locations. There were times that I can’t check my account balance and I have no outgoing SMS and call. I’ve experienced these for the past two-three days. Yesterday was the worst… I’ve sent a group message to my colleagues without using unlitxt service around 8:30am. I had to load again my prepaid sim for another batch of group SMS, I’ve received my load but I don’t have any successful outgoings call and text until this morning. Such a hassle because I have to insert to my phone a smart sim to make a group SMS. Whew!
Anyway, when I got home, I was about to complain using a landline. Would you believe, Globe hotline cannot be reached? I don’t know if that was the first time I can’t reach the hotline, all I know was, that was the first time they have serious system maintenance.
The good news to some Globe prepaid subscribers without load yesterday was they have their unlimited free call to any local network and roaming numbers. I shouldn’t have complain in the first place. As of the moment, they are still receiving tons of complains but the technical team are doing their best to solve the technical problems.