NTC Memorandum: Guidelines On Prepaid Load

The National Telecommunications Commission (NTC) had issued the Memorandum Circular dated July 3, 2009 with the subject titled as “Guidelines On Prepaid Load” to TelCos (Telecommunication Companies) such as Smart Communications, Globe Telecoms, Sun etc. This is in response to complaint of Senate President Enrile about the mysterious disappearance of his prepaid load.

I’m glad that finally, they took action on this issue. A memorandum that will benefit all the prepaid users and not the telecom companies. A friend of mine will be glad that he don’t need to call me using his mobile phone when his load was about to expire. He always buy Php300 load and he is not a heavy user or texter. He doesn’t even avail of call and txt promos.

Anyway, going back to the memorandum, the new expiration or validity period are as follows:

I don’t know if there are telecom companies that charges for balance inquiry through TXT messages but the TelCo sim I used doesn’t charged me for balance inquiry.

However, the memorandum states that for each new load that is purchased, the amount of the unused loads earlier purchased that are still within the validity period shall be added to and accumulate to the new load. The new minimum validity or expiry period shall be based on the sum of the new load plus the unused load.

I hope Senate will still investigate other problems of subsribers (prepaid and postpaid) like GPRS browsing rates and unsolicited downloads. I do have unsubscribed downloads years ago, instead of changing my sim (that means new mobile number) I called up customer service and asked for removal of all the subscriptions I accidentally subscribed. That’s it! I don’t have to worry that the downloads will be charged to next purchased load.

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